With the pandemic affecting many aspects of the global economy, it’s been an uncertain time for life, work and healthcare.
However, it’s natural and inevitable that the health sector has been one of the first sectors to realise the full potential and value in Voice Over Internet Protocol (VoIP) service.
Now, let’s look at 3 ways VoIP providers USA-wide have helped the health sector and how to choose VoIP USA providers to suit our needs.
More Telephone Lines Made Available
During this time of crisis, the health sector’s resources have been stretched. In order to meet patient queries and respond to new demand, the best VoIP providers USA have been crucial.
With traditional phone lines, hospitals and clinics struggling to accommodate patients, other measures have been put into place. Even just for phone queries, most medical centres would have to purchase additional handsets in order to cope with the extra calls.
With the VoIP phone system, it’s a lot more flexible as phone lines and extensions can be installed quickly for busy times and uninstalled during quieter times. This is made possible because a VoIP switchboard is hosted off site, being cloud-based, and doesn’t affect physical facilities in your location. This is especially helpful for the health sector. Calls can also be switched and directed to other sites too, without causing any difficulty for people calling in.
Video Conferencing For the Health Sector
Video conferencing and video calls mean patients can make online consultations with doctors and complete a diagnosis or check-up by video. Patients can do so at the comforts of their home, and doctors can work remotely and see more patients.
This can alleviate the heavy workload at surgeries and hospitals and can focus on assisting doctors on the frontline. Patients are also safe in their home as they no longer need to visit hospitals, which saves time, money and a lot of stress.
Doctor and staff training can also be carried out via VoIP video training for online courses, so visit Vaitel for the ideal VoIP phone solution tailored just for you and your needs.
Savings on Travel Time and Costs
Since the VoIP business phone system is cloud-based or “virtual”, a healthcare professional can easily access their work and data no matter where they are located.
Owing to VoIP technology, communication is no longer location dependent. An employee doesn’t always have to be based at one workplace to do their job – they could be at home, with a patient or even work from a completely different building or location. With VoIP, responding to emergencies is made faster and easier than ever before.
Using a VoIP phone service, medical staff are able to record instantly forward calls to other departments or set custom voicemails. In short, a VoIP communications solution means a patient’s call never goes unanswered and, at the very least, a patient should be able to listen for instructions on what to do next.For the latest deals and affordable, scalable video conferencing price plans speak to Vaitel.